Refund Policy

You can request a 14-day no-questions refund. Email info@bigmoodagency.com within 14 days of purchase.

You receive a full refund if you cancel before we start testing. Once testing has started, the audit is not refundable.

The Fix Sprint is refundable before work starts. After work starts, unused work is refunded pro rata.

After the 3-month minimum, you can cancel with 30 days' notice. Completed months are not refundable.

Approved refunds go back to the original payment method via Whop, usually within 5–10 business days. Your bank or payment provider may take additional time to show the refund.